Terms of Use

Acceptance of These Terms

By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy . If you do not agree, do not use the site.

Website Information and No Project Commitment

Content on this website is provided for general informational purposes. It does not constitute engineering advice, architectural advice, legal advice, code approval, a construction contract, or a binding promise that a project will be quoted, scheduled, or accepted.

A binding agreement for work, pricing, scheduling, or scope exists only when High Performance Insulation issues a formal agreement or written proposal that is accepted by the appropriate parties.

Quote Requests, Proposals, and Scope Changes

Submitting a quote request does not obligate you to purchase services and does not obligate High Performance Insulation to accept, price, or schedule any project.

Estimates and proposals are based on the information available at the time of review, including the plans, files, photos, addresses, assemblies, specifications, access assumptions, and timing information you provide. Pricing, scope, scheduling, and recommendations may change if:

• submitted plans or documents are incomplete, inaccurate, or revised;
• field conditions differ from the submitted information;
• code requirements, access conditions, or product availability change;
• additional work, demolition, prep, cleanup, or coordination is required.

Uploaded Files and Quote Documentation

When you upload plans, blueprints, PDFs, ZIP files, photos, and related project materials through this website, you represent and warrant that you have the legal right and authority to submit them for review.

You grant High Performance Insulation a limited right to receive, store, review, reproduce internally, and use those materials for the purposes of evaluating the project, preparing estimates, communicating with you about the quote, coordinating scheduling, and processing quote documentation.

Ownership of your submitted documents remains with you or the applicable owner or rights holder. We do not acquire ownership of your plans simply because you submit them to us for quoting.

You may not upload unlawful, infringing, malicious, deceptive, or harmful content, including files containing malware, destructive code, or materials you are not authorized to share.

Communications

By submitting your contact information through the site, you authorize us to contact you using the information you provide for quote follow-up, scheduling, customer service, and project communication. You are responsible for providing accurate and current contact details.

Analytics, Monitoring, and Site Improvement

This website uses Google Analytics 4 and Microsoft Clarity to measure traffic, understand visitor behavior, review heatmaps and session replay activity, diagnose issues, and improve the quote and contact experience. By using the site, you acknowledge these analytics practices as further described in our Privacy Policy .

We do not sell your personal information, and we do not provide your uploaded quote documents to outside parties for their own marketing use. Operational service providers may process limited data on our behalf to run the site and quote intake workflow.

Intellectual Property

Unless otherwise stated, the website design, copy, branding, graphics, layout, trademarks, and other site content belong to High Performance Insulation or its licensors and are protected by applicable law. You may not copy, republish, distribute, modify, or exploit site content without prior written permission except for normal personal or internal business review of the site.

Acceptable Use

You agree not to:

• use the site in violation of law or the rights of others;
• submit false, misleading, or unauthorized project information;
• attempt to gain unauthorized access to the site, servers, or connected systems;
• upload malware, exploit code, or harmful files;
• scrape, reverse engineer, interfere with, or overload the site in a way that harms operations or other users.

Third-Party Links and Services

This site may link to third-party websites or rely on third-party tools and service providers. We are not responsible for the content, security, availability, or privacy practices of third-party websites that are not controlled by High Performance Insulation.

Disclaimer of Warranties

To the fullest extent permitted by law, this website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, secure, or free from harmful components, or that all content will always be complete, current, or suitable for your specific project.

Limitation of Liability

To the fullest extent permitted by law, High Performance Insulation shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, revenue, business opportunity, or goodwill, arising out of or related to your use of the website, your inability to use the website, or your reliance on website content.

If applicable law does not allow certain liability limitations, those limitations apply only to the maximum extent allowed by law.

Indemnification

You agree to defend, indemnify, and hold harmless High Performance Insulation and its owners, employees, contractors, and agents from claims, liabilities, damages, losses, and expenses arising out of your misuse of the site, your violation of these Terms, or your submission of materials you were not authorized to provide.

Governing Law and Venue

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules, except to the extent applicable law requires otherwise. Any dispute arising out of or relating to these Terms or your use of the site shall be brought exclusively in the state or federal courts serving Davidson County, Tennessee, and you consent to that jurisdiction and venue.

Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the effective date on this page. Continued use of the website after updated Terms become effective means the updated Terms apply to your use of the site.

Contact

Questions about these Terms may be sent to [email protected] or by phone at 615-788-2683 . Our mailing address is 800 19th Avenue South, Nashville, Tennessee (Floor Two Co-Working Space Office).